The VGM emergence call centre, in cooperation with our network partners, is the contact centre for communications and coordination duties in all security matters.

A highly qualified team react to alarm signals around the clock and immediately implement appropriate countermeasures or provide assistance.

The VGM emergency call centre can be called nationally and internationally, all kinds of alarms and emergency calls can be connected and all current systems (analogue and digital) can be processed.

Full service – 24 hours – 365 days.

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Alarm systems expand on mechanical security and acts as a pre-deterrent.
Its main task is monitoring/detecting, reporting/evaluating and alerting/activating interventions.

A decisive factor for the desired success is comprehensive client advice and a custom-made alarm system specific for the client's needs.


However, no alarm system can offer full protection against burglars – also in case of:

■  Fire
■  Armed robbery
■  Sabotage
■  Breakdown of cooling or heating systems, and
■  Gas leakage

...an alarm can be activated if the client requires.

However, the best alarm system is useless if no countermeasures are taken in case of emergency! For this reason every alarm system must be connected to an emergency call centre with 24-hour service.

Security cannot be compromised – Security is a matter of trust.

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Security cannot be compromised. That is why VGM relies on quality and security. We set up individual security solutions in order to develop custom-made security systems.

Attention to detail is the top priority in monitoring. And so that you can actually see everything precisely, the high-tech cameras provide the highest level of precision.

Inside and outside, day and night, from compact models through remote parameter setup cameras to “all-inclusive” system cameras with remote connection for VGM emergency call centres with 24-hour service.

This way you have full perspective.

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The lifting of strict work times inevitably requires flexible time capturing systems. In addition there is a growing requirement for more security in the business, especially in sensitive areas such as management, EDP, research and development.

With regard to this aspect, the highest security requirements and extreme reliability were designed into our systems.

In practice that means:

■  Passwords on different levels
■  Breakdown security by means of standalone capable terminals
■  Complete logics testing

When security is at stake, compromises are unacceptable.

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